Effective Date: July 3, 2026
Welcome to Hello Sunflowers LLC ("Hello Sunflowers," "Company," "we," "our," or "us"). Protecting your privacy is one of our highest priorities. This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you access our website, register for our floristry courses, contact us, or otherwise interact with our services.
Please read this Privacy Policy carefully. By using our website, enrolling in our courses, or submitting personal information to us, you acknowledge that you have read and understood this Privacy Policy.
1. Who We Are
Hello Sunflowers LLC is a provider of professional floristry education and training programs designed for students of all experience levels. Our educational services include online information, classroom-based instruction, practical workshops, floral design training, and customer support.
Hello Sunflowers LLC
800 Boylston St
Boston, MA 02199
United States
Phone: +1 (617) 807-7307
Email: info@hellosunflowers.com
2. Information We Collect
We collect information in several different ways depending on how you interact with our website and services.
Personal Information You Provide
When you contact us, enroll in a course, request information, or communicate with us, we may collect:
Full name
Email address
Telephone number
Mailing address
Billing information
Payment confirmation details
Course enrollment information
Educational preferences
Messages submitted through contact forms
Survey responses
Customer support requests
Any additional information you voluntarily provide
Providing this information is voluntary, but some services cannot be provided without certain required information.
Information Collected Automatically
Whenever you visit our website, certain information may be collected automatically, including:
IP address
Browser type and version
Device type
Operating system
Language preferences
Internet service provider
Date and time of access
Pages visited
Time spent on each page
Navigation behavior
Clickstream data
Referring website
Exit pages
This information helps us improve website performance and user experience.
Cookies and Tracking Technologies
We use cookies, web beacons, pixels, and similar technologies to improve functionality and analyze website usage.
Cookies may be used to:
Remember your preferences
Maintain session information
Improve website speed
Analyze visitor behavior
Measure marketing performance
Prevent fraud
Enhance security
Most browsers allow you to control or disable cookies through browser settings. Please note that disabling cookies may affect certain website features.
3. How We Use Your Information
We use collected information for legitimate business purposes, including:
Registering students for courses
Processing payments
Managing class schedules
Providing educational materials
Sending enrollment confirmations
Responding to inquiries
Providing customer support
Improving our educational programs
Maintaining website functionality
Personalizing user experience
Sending newsletters (with consent where required)
Conducting research and analytics
Detecting fraud and unauthorized activity
Protecting website security
Meeting legal obligations
Enforcing our Terms of Service
4. Legal Basis for Processing
Where applicable under privacy laws, we process personal information based on one or more of the following legal grounds:
Your consent
Performance of a contract
Compliance with legal obligations
Protection of legitimate business interests
Protection of vital interests where applicable
5. Payment Information
Payments may be processed through secure third-party payment providers. We do not store complete payment card numbers or security codes on our servers.
Payment processors maintain their own privacy and security policies governing financial transactions.
6. Sharing Your Information
We respect your privacy and never sell your personal information.
We may disclose information only when necessary to:
Service Providers
We work with trusted third-party providers that assist with:
Website hosting
Email delivery
Payment processing
Cloud storage
Customer support
Data analytics
Website maintenance
Security monitoring
These providers receive only the information necessary to perform their services.
Legal Requirements
We may disclose information when required to:
Comply with applicable laws
Respond to lawful governmental requests
Protect legal rights
Investigate fraud
Prevent security incidents
Enforce our agreements
Business Transfers
If Hello Sunflowers LLC is involved in a merger, acquisition, restructuring, or sale of assets, your information may be transferred as part of that transaction.
7. Data Security
We implement commercially reasonable administrative, organizational, physical, and technical safeguards designed to protect personal information.
These safeguards include:
SSL encrypted connections
Secure hosting environments
Restricted administrative access
Password protection
Firewall protection
Security monitoring
Regular software updates
Backup procedures
Although we strive to use industry-standard security practices, no online system can guarantee absolute security.
8. Data Retention
We retain personal information only for as long as necessary to:
Deliver educational services
Maintain student records
Comply with tax and accounting requirements
Resolve disputes
Enforce legal agreements
Meet legal obligations
After retention periods expire, information may be securely deleted or anonymized.
9. Your Privacy Rights
Depending on your jurisdiction, you may have the right to:
Request access to your personal information
Correct inaccurate information
Update incomplete information
Request deletion of your data
Restrict certain processing activities
Object to processing
Withdraw previously given consent
Request portability of your information
Lodge complaints with applicable regulatory authorities
Requests may require identity verification before processing.
10. Marketing Communications
If you subscribe to our newsletters or promotional emails, we may periodically send updates regarding:
New floristry courses
Workshops
Educational resources
Special events
Promotions
Company news
You may unsubscribe at any time using the unsubscribe link contained in our emails.
11. Third-Party Websites
Our website may contain links to third-party websites for your convenience.
We do not control or assume responsibility for the privacy practices, content, or security of third-party websites.
We encourage users to review the privacy policies of every website they visit.
12. Children's Privacy
Our services are intended for individuals aged 13 years and older.
We do not knowingly collect personal information from children under the age of 13.
If we discover that personal information has been collected from a child without appropriate authorization, we will promptly delete such information.
13. International Data Transfers
Your information may be processed and stored in the United States or other countries where our service providers operate.
By using our services, you acknowledge that your information may be transferred to jurisdictions with privacy laws different from those in your country of residence.
14. Do Not Track Signals
Some web browsers offer a "Do Not Track" feature.
Because there is currently no universally accepted standard for responding to these signals, our website may not respond to all Do Not Track requests.
15. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time.
Changes become effective immediately upon publication on this page unless otherwise stated.
We encourage users to review this Privacy Policy periodically to remain informed about our privacy practices.
16. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us.
Hello Sunflowers LLC
800 Boylston St
Boston, MA 02199
United States
Phone: +1 (617) 807-7307
Email: info@hellosunflowers.com
We will make reasonable efforts to respond to all privacy-related inquiries in a timely manner.